Private Residences
Property Management & AMC for Private Residences
Annual maintenance contracts covering cleaning and technical care under one retained agreement, with monthly reporting. For private residences, villas, penthouses and family homes, looked after by discreet crews under a named supervisor. Each job is quoted in writing after a site visit.
How we work for private residences
A private home is not a job site. Our crews are directly employed, uniformed and briefed on the house before they arrive: which rooms are in use, which finishes are delicate and who to speak to. One supervisor stays with the household from the first quotation onwards.
- The same supervisor on every visit
- Surface register for marble, timber, metal and fabric
- Work planned around the family and household staff
- Confidentiality agreement on request
- Photo report within the hour
What property management & AMC includes
One contract for AC, plumbing, electrical, cleaning and inspections. Scheduled visits prevent failures, and a single number covers emergencies.
- Scheduled AC, electrical and plumbing maintenance
- Periodic deep cleaning
- Property inspections with photographs
- Priority emergency call out
- Monthly reporting
Property Management & AMC services and specialisms
Each has its own scope and method.
Property Management & AMC by community
Questions from private residences
Will the same team come each time?
Yes, as far as rosters allow. The supervisor is always the same person, so the knowledge of your home stays with the team.
Can you coordinate with our house manager?
Yes. The supervisor works directly with your house manager, PA or household staff.
What does an annual maintenance contract cover?
Scheduled AC, electrical and plumbing visits, agreed cleaning, inspections and priority call out. The scope is written into the contract.
Do you look after vacant homes?
Yes. Vacant and second homes are inspected, aired and maintained on a schedule, with photo reports.
Is there one point of contact?
Yes. A named supervisor manages the contract.